AMA Results Privacy Policy

1.Introduction

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make a contact result or make a purchase from https://amaresults.com (the “Site”). This privacy policy applies to all Personal Information relating to you that is collected, maintained, transmitted, stored, retained or otherwise used (i.e. processed) by AMA Results regardless of the media on which that Personal Information is stored. This policy applies to information that we collect on our website; in e-mails, texts and other electronic messages between you & our team; when you use AMA Results services.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites or the AMA Results Services. By accessing or using our Websites and the AMA Results Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Websites or the AMA Results Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

2.Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

Additionally, when you make a contact request from AMA Results by filling in forms on our website or information that you provide to use through scheduling calls, we collect certain information including your name, email address, phone number. We refer to this information as “Contact Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information; Order Information and Contact Information.

3.How We Use Your Personal Information

We use the Order Information that we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for service delivery, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Contact Information that we collect to answer your questions / queries & provide you with specific details that you request from AMA Results. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns)

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  •     Facebook – https://www.facebook.com/settings/?tab=ads
  •     Google – https://www.google.com/settings/ads/anonymous
  • LinkedIn – https://account.microsoft.com/privacy/ad-settings

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

6. Lawful Basis for Processing your Data

We have a lawful basis for our processing of your Personal Data, including processing for our legitimate interests (when balanced against your rights and freedoms), to fulfil our obligations to you under a contract with you, and required by law, and with your consent.

If you are in the European Union, the processing of your Personal Data is lawful only if it is permitted under the applicable data protection laws. We have a lawful basis for each of our processing activities (except when an exception applies as described below):

  • By using our Websites and AMA Results Services: you consent to our collection, use, and sharing of your Personal Data as described in this privacy policy. If you do not consent to this privacy policy, please do not use the Websites or AMA Results Service;
  • Legitimate Interests: We will process your Personal Data as necessary for our legitimate interests. Our legitimate interests are balanced against your rights and freedoms and we do not process your Personal Data if your rights and freedoms outweigh our legitimate interests. Specifically, our legitimate interests are to: facilitate communication between AMA Results and you; detect and correct bugs and to improve our Website and AMA Results Service; safeguard our IT infrastructure and intellectual property; detect and prevent fraud and other crime; promote and market our business; and improve our product and services;
  • To Fulfil Our Obligations to You under our Contract: We process your Personal Data in order to fulfil our obligations to you pursuant to our Contract with you to deliver our goods and services to you. Specifically, we process your Personal Data to provide you with the AMA Result service that you subscribe to; and
  • As Required by Law: We may also process your Personal Data when we are required or permitted to by law; to comply with government inspection, audits, and other valid requests from government or other public authorities; to respond to legal process such as subpoenas; or as necessary for us to protect our interests or otherwise pursue our legal rights and remedies (for instance, when necessary to prevent or detect fraud, attacks against our network, or other criminal and tortious activities), defend litigation, and manage complaints or claims.

7. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us by email on: info@amaresults.com.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States through our third-party providers.

8. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records for a max period of 1 years unless and until you ask us to delete this information.

9. Changes to the Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes to this Privacy Policy will be posted on this website. Your continued use of our Websites or the AMA Results Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

10. Contact Us

If you have any questions about how your information is gathered, stored or used, or if you would like any more information about our privacy practices, or if you would like to make a complaint in relation to our privacy policy, please contact us by e-mail at info@amaresults.com